Frequently Asked Questions

 

How do I personalise my print?

Simply select your design, upload your photo, and add your personalised details directly on the product page before checkout.

What type of photos work best?

High-resolution photos with good lighting work best. For designs where the image overlaps the background (such as peeking pets), transparent-background images are recommended where stated.

What are the prints made from?

All prints are produced on premium Aluminum DIBOND®, a lightweight yet durable aluminium panel with a smooth matte finish and vibrant colour reproduction.

Are the prints suitable as gifts?

Absolutely. Our prints are designed with gifting in mind and are perfect for birthdays, weddings, anniversaries, pet lovers, and special milestones.

Do prints come ready to hang?

Yes, all aluminium prints include a hanging kit so they’re ready to display straight out of the box.

Can I preview my design before ordering?

Design previews vary by product. Where available, you’ll see a visual preview before completing your purchase.

What if I make a mistake on my personalisation?

Because each print is made to order, please double-check all details before placing your order. If you notice an issue immediately after ordering, contact us as soon as possible.